About Us

You’ve probably never heard of us.

That’s okay. Anonymity is the price of being a best-kept secret.

We’ve actually been doing this for years.

In fact, ConnectedHome.Expert’s dedicated team of U.S.-based technology Experts is the same team that works behind-the-scenes support magic for some of the most respected and highly rated brands in the country. PlumChoice, the company behind ConnectedHome.Expert, has earned a sterling reputation serving the customers of leaders in the technology device and services industries. Now, we’re delighted to also serve you directly.

ConnectedHome.Expert was built with one goal in mind: bring more simplicity, ease, and delight into your life by helping you harness the power of your smart technology. We know technology inside and out, but – more importantly – we know how to deliver an experience that will restore your faith in the words “customer service.”

We focus on you, not your device.

Yes, we’re technology Experts; but as passionate as we are about gadgets, we’re even more passionate about helping the people who use them.

We keep things simple.

No jargon. No tech-talk. Just plain English, explanations that make sense, and solutions that work.

We work in a way that works for you.

Available 24/7, our Experts can give you advice, take you through things step-by-step, or just take the whole problem off your hands. Your choice.

We get the whole picture.

Your connected life includes a variety of devices and technologies. We help you manage all the pieces simply and seamlessly so everything just works.

We keep the Big Picture in mind.

We never lose sight of the fact that the technology is always just a means to an end: a better quality of life for you and your family.

We do one thing, and we do it really, really well. With ConnectedHome.Expert, personal technology support is not an add-on or an afterthought; it’s all we do. We built our entire business around helping people like you get the most out of their technology, and we love our job.

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